Teton Express Shuttle Terms and Conditions

Teton Express Shuttle terms and conditions:
Service calls/appointments shall be made no less than 24 hours preceding the intended pick up time. Teton Express Shuttle shall not guarantee prompt pick up for the calls made less than three hours, intended pick up time Such call will be honored based upon availability of vehicles upon assessing the distance between availability vehicles and pick up point.

Contract Agreement: Deposits made to Teton Express Shuttle are non-refundable. Cancellations less than 24 hours will be billed at 100%. The client is responsible to notify us of all airline changes, delays, cancellations & missed flights. Please observe our non-smoking policy.

General Billing: All services are billed to your credit card or to a company account (provided If you have previously applied and been approved for billing terms with us). Teton Express Shuttle accepts Cash, Visa, Master Card, Discover and American Express credit cards. Additional Charges will be added to your invoice, including parking, National parks entrance fee, airport or other special fees.

Our rates are subject to change without notice. The rate in effect at the time your service was scheduled shall apply. Charges will still apply see “Cancellation Policy, No Shows” below for details.

 It is your responsibility to notify us if you will be arriving after the scheduled time provided during your reservation.

No Shows: It is important to avail yourself of the ability to check pricing and confirm your plans prior to booking with us. Cancellation fees apply according to the following schedule: If you cancel your reservation at least 24 hours in advance of your scheduled pick-up date and time, We'll credit your account the full base fare minus credit card fees.  Cancellations made less than 24 hours prior to the scheduled pick-up time will result in a cancellation fee of the full base fare of the trip. Cancellations made at pick-up time, as well as “no shows” (you are not available or no longer want the trip when the driver calls for you) will result in a cancellation fee of the full base fare of the trip, plus Gratuity service fee, plus any applicable wait fees and expenses (including fuel, National park Fees, etc.) as described elsewhere in our terms and conditions. Cancellation of greeters with less than (24) hours notice will be charged at the full hourly greeter rate. If you are running late or you cannot locate your driver, please call 307-699-7969 to avoid a “no show” fee.
Refunds: Please read our cancellation policy.

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